Shipping & Returns
SHIPPING
We offer $7.99 flat rate shipping on all orders under $100. Orders over $100 ship for free! (*All orders to Alaska and Hawaii ship for $14.99.)
If an order is returned after multiple delivery attempts, or canceled after it has shipped, there will be a $25 returned shipment fee.
RETURNS
Unopened items in good as new condition may be returned or exchanged within 30 days.
FAQS
WHEN WILL MY PURCHASE SHIP?
We ship Monday through Friday, and orders ship within 1-2 business days after being placed. An email confirmation with carrier and tracking information is sent when the order ships.
WHICH CARRIER WILL MY PURCHASE SHIP WITH?
Orders will ship via UPS, GLS, or USPS.
HOW CAN I CHANGE MY SHIPPING ADDRESS OR CANCEL MY ORDER?
If you need to change your address or cancel an order, send us a note at hello@msbetters.us. If the order has already shipped, a $15 rerouting fee will be charged to cover the address change.
WHAT SHOULD I DO IF ITEMS ARE DAMAGED IN TRANSIT?
Send a note and photos to hello@msbetters.us and we will issue a refund or send a replacement.
WILL MY PACKAGE REQUIRE ADULT VERIFICATION?
No
We offer $7.99 flat rate shipping on all orders under $100. Orders over $100 ship for free! (*All orders to Alaska and Hawaii ship for $14.99.)
If an order is returned after multiple delivery attempts, or canceled after it has shipped, there will be a $25 returned shipment fee.
RETURNS
Unopened items in good as new condition may be returned or exchanged within 30 days.
FAQS
WHEN WILL MY PURCHASE SHIP?
We ship Monday through Friday, and orders ship within 1-2 business days after being placed. An email confirmation with carrier and tracking information is sent when the order ships.
WHICH CARRIER WILL MY PURCHASE SHIP WITH?
Orders will ship via UPS, GLS, or USPS.
HOW CAN I CHANGE MY SHIPPING ADDRESS OR CANCEL MY ORDER?
If you need to change your address or cancel an order, send us a note at hello@msbetters.us. If the order has already shipped, a $15 rerouting fee will be charged to cover the address change.
WHAT SHOULD I DO IF ITEMS ARE DAMAGED IN TRANSIT?
Send a note and photos to hello@msbetters.us and we will issue a refund or send a replacement.
WILL MY PACKAGE REQUIRE ADULT VERIFICATION?
No